Refund policy

Return, Refund & Cancellation Policy

 

At PA Naturals, we take care to pack every order fresh and securely. Since we sell food items (pickles, ghee, powders, rice, seeds and other traditional products), we are unable to accept returns of opened or consumed products for hygiene and safety reasons.

 

Damaged or Incorrect Orders

If your order arrives damaged, leaking, spoiled, or if you received the wrong product, please contact us within 48 hours of delivery with your order number and a photo of the item. We will offer a free replacement or a full refund for genuinely damaged or incorrect items.

 

Order Cancellations

You may request cancellation of your order before it has been dispatched by contacting us on WhatsApp or email. Once an order has been packed and shipped, it cannot be cancelled.

 

Refunds

Approved refunds are issued to your original payment method, within a reasonable timeframe after approval.

 

How to Reach Us

For any return, refund or cancellation request, please contact us on WhatsApp at +91 70137 56382 or through our Contact page.